Why Uptime Matters in Web Hosting?

Why Uptime Matters in Web Hosting?

Uptime is one of the most important metric of a web host. The company that you are purchasing a domain from should have a 100% uptime record to get you the maximum uptime benefit. However, most hosting companies do not provide you with an uptime guarantee as a percentage of uptime.

How to check your hosting company’s uptime?

We have put together this tutorial to help you check your web hosting company’s uptime. To do so, we will explain the process in this tutorial and provide you with step by step instructions. However, the entire process is not complicated. The only problem you may face is getting an uptime service. Most companies offer an uptime guarantee of 10% uptime.

Check Your Hosting Company’s Monthly Backups

This is the first step. If your hosting company doesn’t offer an uptime guarantee, then you can’t rely on the uptime service. You should do a backup of all your data. This is because you cannot restore from a backup of a defunct server.

The most important part of this process is that you should periodically backup the website files. You should be backing up all the files to a different folder on a separate partition in case you are using the same server for multiple websites. A backup service may be free. However, you should ensure that the same service is used for multiple websites or you should have a separate server for each website.

Backup all of the information you need on your website including site code, database, scripts, HTML, CSS, JavaScript files and images. Note that you should not backup custom files and not custom themes.

Put your website files into one folder on a separate partition on the server. Make sure that you have specified a folder that you always backup.

Tip: If the storage space is sufficient, you should use a cloud storage service like Dropbox or Google Drive. You can connect it to the same partition that you are backing up the website files. This will ensure that all the website files are in one folder on the server.

Once you have created a folder with all the website files, you should delete it from the main storage space of the server.

Go back to your hosting company’s portal and log in using your account’s username and password.

Click the Log In button and then click on Manage Service.

On the new page, click on Manage Now and select the type of backup that you want to be done. This could be a full backup or it could be partial backup.

You should select the type of backup.

The next page will ask you to select the FTP password for the FTP server. The default is “admin”.

Now, the last step is to select the content of the backup and click on “Start Backup.”

A prompt will appear asking if you want to check the available space for the web storage or not. Select the option that you think is appropriate.

Once the backup is complete, you will get an email stating the status. However, there is no uptime guarantee on that email. You should check this email to make sure that you did a 100% backup.

Consult your hosting provider if the company does not offer any uptime guarantee.

Check Your Server Status

Once the uptime is confirmed, you can check the status of your web server on the dashboard of your hosting company’s portal. In the menu section, click on Server status.

On the Server Status screen, click on the Advanced button and then click on the Live status section. You should be seeing the servers status here.

Note: Some hosting companies do not provide live status for their servers. You should use a third-party tool for monitoring your server status. We recommend checking this live status on a daily basis.

It is important to check the live status as it tells you what is going on with your server. In the case of a server going down, it may take some time before it is back up and running.

Checking the statistics section is another important feature. This will give you a brief insight of what happened to your server. It will help you identify any errors in the system.

Checking your Google Analytics numbers is a useful feature that we use regularly. The reports that we generate on Google Analytics help us understand our traffic patterns.


Make sure that you check the status of your server daily and keep a record of all the actions that you take on your website.

Maintenance is one of the most important parts of running a website. All your mistakes will be visible in the form of maintenance logs.

From day one, you should plan maintenance to ensure that the website is running smoothly. The information that we have presented in this article will help you stay up to date with the maintenance of your website.

That concludes our article about hosting your website. Hopefully, you have learned some important things that will help you build a web hosting service.

If you have any queries or you are a web hosting provider that would like to add something, please do drop a comment below.